Erie Bank

Personal and Business eBanking

Home > Customer Service

Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by ERIEBANK.

You can contact us by:

  • visiting your local ERIEBANK office,
  • calling 1-888-822-2990 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday and 8:00 a.m. to 3:00 p.m. on Saturday,
  • or try ServiceCall or Personal eBanking for 24/7 access to your ERIEBANK accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.
  • for 24/7 eBanking support call 1-866-987-8308.

You can also email us at, or click the "Need Help Fast?" button and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.

Copyright ©   ERIEBANK

Headquarters: 2035 Edinboro Road | Erie, PA 16509

Phone: (814) 868-7523 | Fax: 1 (814) 868-7524

Customer Service Center: (888) 822-2990


FDIC Insurance Coverage

Photo courtesy of Dorothy Kloss